Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website https://tagplug.com ("Website") operated by TagPlug, LLC ("TagPlug," "we," "our," or "us"). By accessing or using the Website or any services offered by TagPlug, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of our Website and services immediately.

1. Services and Third-Party Registrations

1.1. TagPlug is a private, third-party technology platform that facilitates the vehicle registration process by connecting users to licensed registration service providers. We are not affiliated with any state DMV and do not issue registration documents ourselves.

1.2. All registration services are performed by authorized third-party providers. TagPlug does not guarantee the accuracy, completeness, or processing time of any third-party services.

1.3. You acknowledge and agree that the success or failure of your registration request may depend on information you provide and actions outside of our control.

2. User Responsibilities

2.1. You represent that all information provided during the use of our Website or services is accurate, complete, and current. Submission of false or misleading information may result in delays, denial of registration, or legal action.

2.2. You are solely responsible for reviewing and verifying any documents, fees, or state-specific compliance requirements before completing a registration transaction.

2.3. You agree not to use our Website for any unlawful purpose, including but not limited to fraud, identity theft, or providing false documentation.

3. Intellectual Property

All content, trademarks, branding, designs, graphics, and other intellectual property displayed on the Website are owned by or licensed to TagPlug and are protected under U.S. and international copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

4. Payments and Fees

4.1. TagPlug may charge service fees for use of our platform in addition to any applicable government fees or third-party processing costs. By using our services, you authorize us to charge your payment method for all applicable amounts.

4.2. All payments are final. Refunds are not guaranteed and may only be issued in the event of a proven system error or duplicate payment. Any disputes must be reported to us at [email protected] within 7 days of the transaction.

5. Limitation of Liability

To the fullest extent permitted by law, TagPlug shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Website or services, including but not limited to processing delays, inaccurate third-party data, or loss of use.

TagPlug makes no warranties, express or implied, regarding the reliability or accuracy of third-party services accessed through our platform.

6. Indemnification

You agree to indemnify, defend, and hold harmless TagPlug, its owners, officers, employees, affiliates, agents, contractors, and service providers from any claims, liabilities, losses, damages, or expenses arising out of or related to your violation of these Terms or misuse of the Website.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Website shall be resolved through binding arbitration conducted in Los Angeles County, California, in accordance with the rules of the American Arbitration Association (AAA). You waive any right to bring claims in court or participate in a class action lawsuit.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Website constitutes acceptance of any such changes.

9. Contact Information

If you have any questions about these Terms, please contact us at [email protected].